Buyer Claims Guide
This guide explains how and when buyers may submit a claim under a Realty Guardian® Buyer Safeguard Plan. It outlines required timelines, documentation, and the review process. This page explains process only and does not expand coverage.
Who May Submit a Buyer Claim
A buyer claim may be submitted by a buyer whose Guardian Agent properly enrolled the Buyer in a Buyer Safeguard Plan for the transaction and whose claim relates directly to a covered safeguard tied to that transaction.
Buyer Claim Submission Deadlines
Legal Counsel / Legal Expense Claims
All Other Buyer Safeguard Claims
Required Documentation
All buyer claims must include core documentation plus claim-specific documentation.
- Executed purchase agreement and applicable addenda
- Closing statement or termination documentation
- Proof of enrollment in the Buyer Safeguard Plan
- Government-issued identification
- Proof the expense was actually incurred and paid
What Is Not Covered
- Market value changes or lost opportunity
- Lost profits or anticipated gains
- Emotional distress or inconvenience
- Commission disputes
- Expenses not listed in the Buyer Safeguard Plan
- Claims submitted outside required timeframes
Claim Review Process
Claims are reviewed after all required documentation is received. Most complete claims are reviewed within 10–14 business days. Submission of a claim does not guarantee reimbursement.
Ready to Submit a Buyer Claim?
Review this guide carefully before submitting your claim. Claims submitted outside required timelines may not be eligible.
Submit a Buyer Claim